1. Can you get web pages? If so, you may have the wrong mail server typed in your account settings or the server may be down


2. If you cannot get web pages then hang up and try connecting again


3. Reboot the computer and try again


4. If it's still not working and you are not getting any web pages, then data may not be moving across the network properly. Check DNS numbers, remove and then reinstall TCP/IP in Control Panel > Network.

1. This is a possible corruption of the pop3uidl file. Close the Internet connection and all programs. Search for the file 'pop3uidl and delete it. Reconnect and it should work


2. Repeat step 1 with a reboot before you check your mail again


3. You may have a corrupt or a very large file attachment on the mail server. Large file attachments, mail that are missing headers or mail that do not conform to the mail RFC's can cause this

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